This policy explains how TerraMara Expeditions collects, uses and protects information submitted through this website.
When you submit an enquiry, we may receive information such as your name, email address, WhatsApp number, country, travel dates, number of travellers, destination preferences, travel style, budget and trip description.
We use enquiry information to respond to requests, prepare itineraries and quotations, communicate about your trip, process bookings, and provide the services you request. We do not sell your personal information to third parties.
We retain enquiry and booking information for as long as needed to provide our services, meet legal and accounting obligations, and maintain a record of past trips, after which it is deleted or anonymised.
Website hosting, form processing, analytics, payment and communication services (such as WhatsApp) may process information on our behalf where those services are enabled, solely to help us deliver our services to you.
You may ask us to access, correct or delete the personal information we hold about you at any time by contacting us using the details below.
We may update this policy from time to time to reflect changes in our practices or legal requirements. The version published on this website applies at the time of your enquiry.
For privacy questions, contact info [at] terramaraexpeditions [dot] com.