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Terms & Conditions

These terms govern your use of the TerraMara Expeditions website and the process of enquiring about and booking safari and travel experiences with us. By using this website or submitting an enquiry, you agree to these terms.

Website information

We aim to keep descriptions, images and package information on this website accurate and up to date, but safari availability, accommodation, park fees, routes and prices may change without notice. Displayed prices are starting, per-person guide prices and will be confirmed in your personalised quotation.

Enquiries and quotations

Submitting an enquiry through this website does not by itself create a confirmed booking. A booking is confirmed only once TerraMara Expeditions has issued a written quotation, the arrangements have been accepted by both parties, and any required deposit or payment has been received.

Payments and cancellations

Deposit amounts, balance due dates, and cancellation terms will be set out clearly in your individual quotation and booking confirmation, as these can vary by itinerary, season and the policies of the accommodation and transport providers involved.

Third-party services

Safari arrangements may involve accommodation providers, transport providers, park authorities, activity operators and other third parties, each of whom may have their own terms and conditions. TerraMara Expeditions acts to arrange these services on your behalf but is not responsible for the direct acts or omissions of independent third-party providers.

Limitation of liability

Travel in remote and wildlife areas carries inherent risks. We take reasonable care in selecting our partners and planning itineraries, but TerraMara Expeditions is not liable for events outside our reasonable control, including weather, wildlife behaviour, road conditions, political events, or third-party provider failures. We recommend all travellers obtain appropriate travel insurance.

Changes to these terms

We may update these terms from time to time to reflect changes in our services or legal requirements. The version published on this website at the time of your enquiry or booking will apply.

Governing law

These terms are governed by the laws of Kenya.

Contact

For questions about an itinerary, quotation or these terms, contact info [at] terramaraexpeditions [dot] com.